David Hess, Senior VP of Mobility at AireSpring, opened his session by reflecting on the company’s journey and mission. Air Spring, a US-based B2B company with a strong international presence, launched its wireless brand just two years ago. The mission, Hess explained, is to serve what he calls “the new breed of MVNOs” by equipping them with the infrastructure, flexibility, and integrations needed to thrive in a rapidly evolving market.
A Complete MVNO Solution
David described AireSpring as a fully integrated platform combining CRM, brandable websites, and mobile apps, all accessible through APIs. MVNOs can leverage these tools either out-of-the-box or integrate them with existing infrastructure. The platform allows operators to manage subscribers, handle provisioning and activations, and seamlessly modify plans or features – including throttling, add-ons, and custom bundles – directly through the interface.
Customisable Digital Presence
AireSpring also provides MVNOs with templated yet fully brandable websites and mobile apps. “We built this website as a template. It’s your website, integrated into our CRM, so it’s fully integrated as a tool. You can change images, update content instantly, and stay market-ready at all times,” David explained.
Tools like Intercom enable real-time customer engagement, while pre-built integrations include a tax engine and payment processors such as Stripe – ensuring a complete, ready-to-launch digital experience.
Flexible Product Management
The platform is designed to let MVNOs innovate rapidly. Operators can create bespoke bundles based on size, speed, or usage controls. “You can go in and take a product, and we can allow you to build up pretty much any bundle you want – if it’s size, if it’s speed control, if it’s turning the data on and off”, David said.
He added that third-party innovations, such as SkyPeak’s Cora Mobile Edge, could be seamlessly overlaid via SDK integrations, giving MVNOs the ability to expand their offerings without complexity.
eSIM Capabilities and International Reach
A standout feature is AireSpring’s eSIM infrastructure. “We’ve built in our own solution with AT&T’s eSIM profile. It opens up cool doors for us – not only can we work with the eSIM layer, but we can manage it via SDK in someone else’s app. It even opens up the travel SIM model, which has exploded in the last two years”, David explained.
He teased an upcoming development: “Over the next probably three months, we’ll have a new announcement that will give a seamless international flair to our solution. You can travel and drop in eSIMs, and MVNOs won’t have to figure out how to source that themselves”.
End-to-End Self-Care Tools
The platform also includes branded self-care solutions that give subscribers control over their accounts. “You’ve got that touch point where customers can see usage, upgrade plans, modify payment methods – everything’s tied into the back-end CRM”, David said.
Conclusion: Empowering the “New Breed” of MVNOs
David closed by emphasising AireSpring’s vision: to empower MVNOs with a comprehensive, flexible, and future-ready platform. “What tools do they need? What products do they need? We brought in a solution to fulfil that for this new breed of MVNOs”, he explained.
From subscriber management and brandable websites to eSIM capabilities and international functionality, AireSpring equips operators to compete effectively in today’s fast-moving mobile market.
