Have you seen the recent news about Trump Mobile’s data leak? According to reporting in Fierce Network, a dark web group claims to have published the names, email addresses, phone numbers, home addresses and order details of 3,615 Trump Mobile customers — and the hackers say it began with an infected employee device at Liberty Mobile.

Read that again from an MVNO chair: the data reportedly came through the network side, but the brand in the headline is the reseller. Customers gave your brand their details — and it’s your name they’ll remember when something breaks.

That’s why data and privacy aren’t compliance checkboxes for an MVNO. They’re the brand. At MVNO Nation Europe, we take data and privacy seriously — and on the morning of Day 3 (Thursday 5 November), we get into the detail, starting with a story you won’t hear anywhere else.

The Phreeli phenomenon — from challenging the FBI to building a privacy-first mobile operator

Day 3 · Thu 5 November · 10:05–10:20 · Main stage

Long before he built a privacy-first MVNO, Phreeli President Nicholas Merrill challenged an FBI request for customer data. His opening case study covers:

• The inside story of challenging an FBI request for customer data — and how it shaped Phreeli’s approach to privacy in telecoms
• How Phreeli, a privacy-first MVNO, limits the customer data it collects and stores
• What an MVNO actually controls when it comes to customer data — and what still sits with the host network
• How privacy, data control and customer expectations could shape the next generation of MVNOs

Then: just a reseller or a data controller?

Straight after, at 10:20, the panel “Data sovereignty for MVNOs — just a reseller or a data controller?” picks up the question every MVNO should be able to answer — with Steffen Sorrell (Kaleido Intelligence), Rafael Escobar Gomez (Alai Secure), Pablo Iacopino (GSMA Intelligence), Raphaël Glatt (A1 International Business) and Tony Byrne (Eseye).

Trump Mobile made the news because of the name on the door. Strip the name away and it’s the same question facing every operator that touches customer data: what do you collect, what do you keep, what do you control — and what is your name attached to when something breaks?

Day 3 morning is where you pressure-test your answers.

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