PART 1 - 11 May 2023, 9:00 BST
PART 2 - 24 May 2023, 13:00 BST
It’s no understatement to say that there’s never been a more exciting time for MVNOs. The market was valued at US$70.3 bn in 2022 and is predicted to reach a remarkable US$147.7 Bn in 2032. Competition, therefore, is rife, with 90% of operators identifying this as their biggest risk. Today, consumers are willing and able to switch brands that don’t meet their expectations and there’s a growing demand for operationally efficient mobile network services that are flexible and provide full control to the consumer.
Our goal is to inspire and bring new ideas to the fore. We wish to share best practices and keep the innovators engaged. Therefore, the second Virtual Forum will focus on new MVNO business models and bring new MVNOs to the spotlight.
We wish to instigate discussion on how to solve common problems and open new partnership opportunities. Hear from the new MVNOs in the market and find out what they are bringing to the proverbial MVNO party, what makes them unique, and how they work together.
Find out how they innovate, scale, ensure customer centricity, and much more. Standing head and shoulders above your peers is a necessity today, but, as we’ve seen, there’s a wealth of ways that you can do so.
WHAT WILL YOU LEARN
Learn about new models the newcomers are exploring and what new ideas they are implementing
See how they explore spaces where you can disrupt, and the importance of hyper-personalization, high-value digital service segments, timely promotions, and the right partners
Find out how your peers are looking beyond demographics, and stop relying on stable, go-to niches
Learn how they are creating hassle-free user journeys that are aligned with consumers’ preferred behaviours
PART 1 - 11 May 2023
9:00 - 9:05 BST
9:05 - 9:25 BST
New MVNO 1: Establishing a fully digital MVNO - NiceMobil
The journey to launch the first fully digital eSIM-only proposition in Norway, with onboarding and service management in a smartphone app: establishing a vision, choosing a partner, implementing in 90 days, and iterating rapidly based on market feedback.
Shiraz Abid, Chief Commercial Officer, ICE Norway
9:25 - 9:45 BST
The changing face of eCommerce
Understanding the changing trends in eCommerce and online purchasing post-pandemic
Defining the best strategy for your business to thrive in eCommerce - One size doesn’t fit all
Implementation options allowing you to tap into the upcoming trends and utilise them to increase sales and reduce costs
Martin Kievit, CEO, OpenCloudBSS
9:45 - 10:05 BST
New MVNO 2: Catering to various customer niches by taking the digital experience to the next level
Becoming a one-stop-shop service provider for different customer groups in South Africa - from influencers, through gamers to workers and travelers. Enabling each group to create unique data and voice plans and much more.
Calvin Collett, CEO, Melon Mobile
10:05 - 10:25 BST
New MVNO 3: Becoming a connectivity platform
Combining offerings of all operator brands in India, working with international eSIM,
foreign exchange as well as travel insurance and payments.
Vivek Malhotra, Founder, Prune
PART 2 - 24 May 2023
13:00 - 13:05 BST
13:05 - 13:25 BST
Presentation: What do new-generation MVNOs need?
What are the must-haves for the new MVNOs entering the market and what are the must-haves for those who wish to stay competitive?
How quickly should an MVNO be able to launch new services to not miss opportunities?
How does churn prevention look nowadays - are there any new tricks and tips you can share?
Peter Nussbaumer, Co-founder & Adviser, MVNO Academy
13:25 - 13:45 BST
New MVNO business model 4: Becoming a telco provider with a social mission
Applying an innovative approach to enable social and digital inclusion via affordable mobile plans to all members of society including people experiencing homelessness, community organisations, trustees, not-for-profits, financial counselors, and many more.
Adrian Panozzo, Director, Better Life Mobile
13:45 - 14:05 BST
New MVNO business model 6: Developing a flexible B2C2B business model
Developing and growing a multi-brand offering for customers while establishing a compelling offering for enterprises - a journey of a Peruvian MVNO that reinvented itself and diversified its target audiences.
Victor Dyrnes, Co-founder/CMO, Guinea Mobile/Cuy Movil
14:05 - 14:25 BST
New MVNO business model 8: Data-only offering
Focusing on the growth of data usage and offering customised data-only offerings (each with different data speed transfer) for customers and B2B players.
Raphael Oerer, Chief Sales Officer, Digital Republic