CLT Media Limited understands that your privacy is important to you and that you care about how your personal data is used.
• ‘we’, ‘us’ or ‘our’ refers to CLT Media Limited;
• ‘the site’ means the MVNO Nation website you are visiting or engaging with; and
• ‘you’ and ‘your’ means you, the person engaging with us, registering for our events or services or visiting our site.
We respect and value the privacy of everyone who visits the site and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
means an account required to access and/or use certain areas and features of the site;
means a small text file placed on your computer or device by the site when you visit certain parts of the site and/or when you use certain features of the site. Details of the Cookies used by the site are set out in Part 14, below.
2. Information About Us
The site is owned and operated by CLT Media Limited, a limited company registered in England under company number 13214153.
Main trading address:
CLT Media Ltd
159 Clarence Rd
London E5 8EE
Email address: firstname.lastname@example.org
3. What Does This Policy Cover?
4. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
5. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
b) The right to access the personal data we hold about you. Part 13 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 15 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
6. What Data Do We Collect?
If you, for example:
• search for a service;
• place an order for a brochure or other materials;
• enter a survey;
• post content;
• communicate with any third party; or
• report a problem with any of the Websites,
on the site, some or all of your personal information (including your name, job title, job function, company's name, telephone, fax and mobile numbers, postal and email address, the industry you work in and your area of interest) may be collected by CLT Media Limited. We also collect personal information from you when you contact us (by email or otherwise).
7. How Do You Use My Personal Data?
Provision of your data to our content sponsor.
We hope you will support us in maintaining our content business by consenting to our use of your personal data as described below.
Our services are paid for by content sponsor(s) (“Sponsors”) in exchange for us providing them with access to information about who reads/views their content. Once personal data is transferred to our Sponsor they become a data controller of this personal data. They use it to measure the response that their content is receiving, as a form of market research. They may also use it to provide MVNO Nation users with information about their products and services.
Details of each Sponsor to which your personal data may be transferred is clearly stated within the partners section of the content that you are able to view before you access the applicable Content. Sponsor may be located within or outside the EEA. For full details of how this Sponsor will use your personal data, you should review the Sponsor’s own Privacy Notice.
We believe we continue to have a legitimate interest in providing your information to the Sponsor(s) whose content you access, and that the Sponsor(s) continue to have a legitimate interest in receiving this personal data. Users may opt out at any time by amending the settings in their profile or by contacting Us at the contact details set out below.
Our own use of your personal data.
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:
• Providing and managing your Account;
• Providing and managing your access to our site;
• Personalising and tailoring your experience on our site;
• Supplying our products or services to you. Your personal details are required in order for us to enter into a contract with you.
• Personalising and tailoring our products or services for you.
• Communicating with you. This may include responding to emails or calls from you. Supplying you with information by email or post that you have opted-in to (you may unsubscribe or opt-out at any time by contacting email@example.com).
• Analysing your use of the site and gathering feedback to enable us to continually improve our site and your user experience.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email or telephone or text message or post with information, news, and offers on our products or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
Third Parties whose content appears on our site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.
8. How Long Will You Keep My Personal Data?
We will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide the Services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.
If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account, or it is no longer needed to provide the Services to you.
9. How and Where Do You Store or Transfer My Personal Data?
We may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR as follows.
10. Do You Share My Personal Data?
We will also share your personal information with selected third parties including business partners, suppliers and sub-contractors for the performance of any contract it enters into with them or you, and/or, to the extent you have consented, advertisers and advertising networks that require your data to select and serve relevant adverts to you and others.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
11. How Can I Control My Personal Data?
11.1 In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via the site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails or at the point of providing your details).
11.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
12. Can I Withhold Information?
You may access certain areas of the Site without providing any personal data at all. However, to use all features and functions available on the Site you may be required to submit or allow for the collection of certain data.
13. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.
The Company does not charge an administration fee for the handling of normal Subject Access Requests. The Company reserves the right to charge reasonable fees for additional copies of information that has already been supplied to a data subject, and for requests that are manifestly unfounded or excessive, particularly where such requests are repetitive.
We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
We use the following cookies:
• Strictly necessary cookies. These are cookies that are required for the operation of our Websites. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Websites when they are using it. This helps us to improve the way the Websites work, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to the Websites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to the Websites, the pages you have visited and the links you have followed. We will use this information to make the Websites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Google Analytics / Adwords
Analytical/ Performance / Targeting
Google Analytics is a web analytics service provided by Google, Inc. Google Analytics sets cookies in order to allow us to evaluate and report on the use of our website. It is widely used across the web and all data is anonymised meaning the cookies carry no personally identifiable information.
These cookies help us to understand our visitor's behaviour and allow us to make improvements to better our user's experience.
CLT Media Limited may use Google Analytics for the following purposes:
• Google Analytics Demographics and Interest Reporting. CLT Media Limited use information from Google's Interest-based advertising or 3rd-party audience data (such as gender, age and interests) with Google Analytics to influence our marketing strategy. Personal information is not captured unless expressly provided by the user.
Analytical / Performance / Targeting / Functional
HubSpot enables CLT Media Limited to plan and execute campaigns while delivering a personalised customer experience for our customers and prospects.
When you first visit a CLT Media Limited website, a third party cookie from HubSpot is stored in your browser. This cookie is then used to track the pages that you visit during your session. Whilst the cookie may be used across the site, the information collected is visible only to CLT Media Limited.
Although this cookie does not contain any personal information about you specifically, if you choose to fill out a form on our site then we will link your personal information (including but not limited to what operating system you are using, IP address, cookie information, time stamp, and clickstream information) to the browsing information associated with the HubSpot cookie on your browser. This information is only gathered while you are on the CLT Media Limited website but cannot and will not gather information about other third party sites that you have visited.
For more information visit HubSpot
Facebook, Twitter and LinkedIn
Analytical / Targeting
We use social media cookies and pixels to show our customers, prospects and web visitors personalised ads both on and off social media platforms, including interest-based targeting and remarketing. Some of our pages use social media buttons or feeds. Social media platforms may set a number of cookies for these components.
For more information on social media cookies, please visit:
With regard to each of your visits to the Website we may automatically collect the following information:
• your browser type and version;
• time zone setting;
• browser plug-in types; and
• versions, operating system and platform.
We may also collect information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the Website (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
You may opt out of the Google Analytics Display Advertiser Features through Ads Settings in your Google Account. You may also opt out of Google Analytics using this browser ad-on
15. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: firstname.lastname@example.org
CLT Media Ltd
238 Amhurst Road
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.