MVNO Nation’s Post-Covid Strategy Virtual Forum 2021 offered a panel discussion tackling how the pandemic has changed MVNOs approach to customers and employees.
Watch this event session to learn about:
What was the most impactful market change for your business? Will any of these changes be systemic and sustained?
How has the pandemic affected your customers’ journey starting from advertising to customer care? Did you need to alter your value proposition?
How have your own internal business practices been altered (working remotely, flexible working)? Which ones will be beneficial after the pandemic?
Are you thinking of or have you developed new partnerships over the last year to help you tackle changing communication landscape?
Expert speakers included:
Moderator: Gary Bhomer, Principal & Founder, Tel-Consult, Australia
Farid Yunus, Group CEO, red ONE Network, Malaysia
Yiru Zhong, Senior Market Development Manager, 1NCE, UK & Ireland
Jacques Bonifay, CEO & Co-founder, Transatel, France