AGENDA
Day 1 - 29 May 2025
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7.45-8.50
Welcome coffee
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8.50-9.00
MVNO Nation opening
The state of the US market and innovations shaping the market
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9.00-9.10
Keynote: How are MVNO and MVNE models evolving, and what does this mean for the MVNO ecosystem?
Daniel Guzmics, Manager, Arthur D. Little Austria
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9.10-9.55
Keynote debate: Thriving in the US MVNO market
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Overview of trends shaping the US MVNO sector, including subscriber growth and shifting customer needs
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Identifying niche opportunities in growing segments like youth, seniors, and price-sensitive consumers
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Understanding the growth of the B2B sector and new opportunities created by enterprise mobility
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Exploring innovative approaches to differentiate, collaborate, and drive sustainable growth in a competitive market
Moderator: Casey Zavaleta, Partner, Performance Culture Consulting
Francis Gallic, COO & Co-Founder, Helix Wireless
Ed Evans, Chairman and CEO, Consumer Cellular
Sergio Adames, Director Business Development, T-Mobile
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9.55-10.15
Keynote: Exploring new technologies that drive operational improvements and unlock new revenue models
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Innovative strategies to differentiate MVNO offerings and strengthen market positioning
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Identifying the key challenges and obstacles MVNOs must overcome to achieve success
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Case studies showcasing how Helix’s clients leverage both the company’s technology and expertise to serve their customers better
John Squillace, CEO & Founder, Helix Wireless
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10.15-10.55
Keynote debate: How to succeed in the MVNO market - Exploring innovative business models
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Exploring disruptive strategies - Groundbreaking approaches adopted by leading MVNOs to redefine industry standards and challenge traditional business models
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Analyzing how innovative MVNOs harness cutting-edge technologies, such as AI, IoT, and blockchain, to drive customer engagement, enhance operational efficiency, and create sustainable competitive advantages
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Uncovering successful case studies of MVNOs forging strategic alliances with diverse stakeholders
Moderator: Jon Horovitz, Principal Consultant, Atrium Unlimited Consulting
Diane Acevedo, SVP of Operations & CX, Gabb
Daniel Upson, Director of Partnerships, Lebara
Susan Sorensen, Senior Director, Business Development, Plintron USA
Elizabeth Hunter, COO, Consumer Cellular
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10.55-11.10
Enhancing MVNO profitability and subscriber security with messaging and authentication
In this session, we’ll explore how MVNOs and MVNEs can boost operating margins through smarter A2P message delivery, unlocking a revenue stream many still overlook. You’ll also learn how network-based authentication reduces fraud, builds enterprise confidence in SMS OTPs, and helps MVNOs better protect subscribers while earning their trust. These capabilities not only solve today’s challenges - they also lay the foundation for tomorrow’s messaging evolution, including RCS and Rich Business Messaging.
Tony Tagliareni, Head of Sales, ClearSky Technologies
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11.10-11.20
Your Name, Our Wireless (YNOW) - Launch your own wireless service brand with T-Mobile
Discover how T-Mobile Wholesale’s fully managed and operated wireless solution makes it simple to launch your own branded voice and data plans. The program enables you to drive customer loyalty, deepen engagement, and unlock new revenue - all on America’s largest and fastest 5G network.
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Sergio Adames, Director of Business Development, T-Mobile
11.20-11.50
Coffee break
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Utilizing new technologies to acquire customers, improve customer journeys
and operational performance
11.50-12.05
New opportunities to turn payments into a lever for growth
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A fresh look at payments and fraud management strategies to boost sales conversions and improve the customer experience
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Containing the financial risks of chargebacks and payment fraud
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Opportunities to improve marketing ROI across the board
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New sources of insight to improve customer lifetime value
Todd Curry, Chief Executive Officer, Vesta
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12.05-12.25
Fireside chat: Utilizing your brand and social media marketing for maximum impact
Moderator: Daniel Guzmics, Manager, Arthur D. Little Austria
Darius Allen, Co-Founder & President, Roccstar Wireless
RoccStar, Co-Founder & CEO, Roccstar Wireless
Leon "RoccStar" Youngblood Jr. is an American music producer, songwriter, recording artist and rapper. Youngblood has written and produced songs for artists such as Chris Brown, Post Malone, Usher, Rita Ora, Fergie, Prince Royce, Kendrick Lamar, J.Lo.
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12.25-12.40
Demo: Agentic AI - Maximizing value to unlock potential
In this session, we will discuss and demonstrate capabilities of Agentic AI, how it works and how it can be used to create new experiences and bring value to customers and your organization.
Mark Prudhoe, SaaS Business Development Manager, Amdocs connectx
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12.40-12.55
Reimagining customer touchpoints: How smart MVNOs are leading with experience
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From utility to service mindset: Learn how AI, chatbots, APIs, and automation help MVNOs transform interactions into opportunities for connection, upselling, and support
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RCS as a game-changer: Discover how RCS delivers branded and secure, interactive experiences directly in the native messaging app, from seamless onboarding to real-time support and targeted promotions - without app fatigue
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Creating customer-centric journeys: See how agile, digital-first MVNOs can leverage conversational technology to enhance every customer touchpoint
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Omnichannel strategies that drive growth: Unlock the power of integrated communication channels for a seamless, personalized customer experience
Marcelo Frizzo, Head of Operator Partnership North America, Infobip
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12.55-13.35
Debate: Customer experience as a key differentiator to attract new customers and reduce churn
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Catering to your customer niche - Understanding the needs of US customers and delivering a seamless experience
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Effective marketing and sales strategies to reach your target market
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Leveraging the latest tools to create a hassle-free customer journey
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Exploring distribution channel options
Moderator: Alexander Tsao, MVNO Expert
Troy Cross, Vice President of Sales, Ozmo
Daniel Barsoum, CEO, Qué tal Mobile
Adam Wolf, President, National Wireless Independent Dealer Association
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13.35-13.45
The power of connection - Building success in the MVNO landscape
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Discover how building genuine subscriber connections can be your ultimate competitive advantage in a crowded market
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Learn actionable strategies to cultivate deep customer loyalty and community within your MVNO, turning subscribers into enthusiastic brand ambassadors
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Explore the power of Telgoo5's MVNO enablement, carrier network aggregation, and enterprise solutions to drive sustainable subscriber growth
Stuart Chowning, Chief Strategy Officer, Telgoo5
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13.45-15.00
Networking lunch
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Expanding into new markets & enhancing customer acquisition
15.00-15.40
Debate: Unlocking the opportunities for MVNOs in the B2B markets
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What makes the SME and enterprise market an attractive opportunity for MVNOs?
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What makes the verticals market attractive for MVNOs?
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What are the pitfalls MVNOs should avoid when expanding into the B2B space?
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Identifying the barriers preventing MVNOs from entering the B2B market
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Understanding private 5G networks opportunity - how they work and their key advantages for businesses in sectors such as manufacturing, logistics, healthcare, energy, smart cities, and more
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Moderator: Alexander Tsao, MVNO Expert
Alex Besen, CEO, The Besen Group
Rebecca Stone, Director, Global Channel and Distribution Sales, KORE Wireless
Trevor McLaughlin, CEO, Networkfx
Jeff Holley, CEO, boom! Technologies
Jonas Cedenwing, Founder & CTO, Telness
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15.40-15.55
Recipe for Rich Communication Services (RCS) success - Key ingredients for MVNOs
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How RCS is evolving digital customer communications and allowing MVNOs to unlock new revenue streams through richer, conversational, AI-powered messaging
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Understanding the RCS ecosystem and requirements towards MVNOs to successfully build, connect and engage RCS for Business
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What are the key pitfalls MVNOs should avoid when implementing RCS into the B2B space
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How can Sinch support MVNOs in efficiently launching, managing, and monetizing RCS for Business
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Francois Boshoff, Vice President & Head of Product Management, Sinch
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15.55-16.20
Short presentations: Adding new services to deliver the most innovative service offering
Brock Winzeler, President, Becklar
David Hess, Senior Vice President - Mobility, AireSpring
Wolfgang Sixl, VP Strategy, Analytics & Client Solutions, MCE Systems
Each participant has 8 minutes to present their Value Added Service. One or two audience questions will be taken
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16.20-16.40
Networking break
Expanding the MVNO ecosystem
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16.40-17.10
Debate: Why cable operators are launching MVNOs
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Explore how cable operators' entry into mobile is reshaping market dynamics, increasing competition, and evolving customer expectations
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Understanding the key drivers: customer retention, revenue growth, and leveraging existing infrastructure
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Exploring how bundling mobile services with broadband and cable can enhance consumer offerings and boost loyalty
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Addressing challenges in pricing, customer acquisition, and maintaining service quality
Moderator: Alex Besen, CEO, The Besen Group
David McNaughton, Former SVP Marketing/CMO, Mediacom Communications
Peter Patullo, CEO, NetworkIP
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17.10-17.30
Interview on stage: Expanding MVNO growth through strategic partnerships outside of the traditional telco realm
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How can MVNOs collaborate with non-traditional telco players, broadband and cable providers, fintech and utility firms to unlock new revenue streams and enhance customer experiences?
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What is the rationale for the cooperation? (Bundled services, joint offerings, leveraging market effort, customer satisfaction, etc.)
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How can these partnerships foster innovation, differentiate MVNOs, and drive the adoption of new technologies?
Moderator: Jon Horovitz, Principal Consultant, Atrium Unlimited Consulting
Aleksandra Ahrens, Co-Founder and Head Web3, fliggs
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17.30-18.00
Meet the new MVNOs
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Introduction of a company profile
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What makes your business different from the competitors in your country?
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How do you plan to develop in the coming years and what partners are you looking for?
Daniel Barsoum, CEO, Qué tal Mobile
Giovanni Perone, Principal & Co-Founder, New York Mobile
Aleksandra Ahrens, Co-Founder and Head Web3, fliggs
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18.00 - Sunset drinks & Networking
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Day 2 - 30 May 2025
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9.00-9.45
Registration & Networking coffee
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9.45 - 9.50
Welcome from MVNO Nation
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9.50 - 11.10
7 x Roundtables
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How to adopt a digital-first approach – from back office to customer offerings
Harris Razak, President Sales, Americas - Circles
Sanjay Kaul, CRO, Circles Group & CEO, Circles MVNE -
Improving the likelihood of success for prospective MVNOs in a highly competitive market by choosing the right business strategy
Kevin Henderson, Senior Accounts Director, Plintron USA -
How to capture B2B opportunities – the great MVNO potential in the SME market
Eric Plam, Chief Revenue Officer, SIMO -
The importance of new partnerships in global MVNO launches - What to prioritise, what to avoid
Daniel Upson, Group Partnerships Director, Lebara -
How to execute wholesale agreements in the US
Alexander Tsao, MVNO Expert -
How to address verticals and leverage opportunities presented by private networks
Alex Besen, CEO, The Besen Group -
Giving MVNOs the power to innovate and differentiate by leveraging a Telecom-as-a-Service platform
Christian Endsjo, CEO, Neuner Mobile Technologies
These sessions will take place simultaneously, providing a platform to exchange best practices, explore new opportunities, and collaborate on solutions to shared challenges. The attendees can choose the table on the day.
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11.10 - 12.30
Coffee break & Dedicated time to 1 to 1 meetings set up via the networking App
A networking app is available for attendees to set up meetings onsite, making it easy to connect with the right people. Dedicated meeting tables are also available, allowing participants to schedule and hold discussions in a convenient setting.
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12.30 -13.50
Demo zone x 3
Thematic networking tables x 5
1. Integrating eSIM into your MVNO offering
2. Launching your MVNO in the US: Key steps and considerations
3. Expanding into new verticals: Unlocking 5G and IoT opportunities
4. Going global: Strategies and partnerships for MVNO launches abroad
5. Exploring new service ideas: From connected safety, through managed services to device lifecycle management solutions
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1 to 1 meetings zone
The audience will have the option to choose their preferred session - informative demos, thematic networking tables, or continue 1 to 1 meetings in the dedicated space.
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13.50 - End of the event
End of the event